Residents encouraged to get online with MyAccount

Too busy to call?  Can’t make it into the customer service centre? There’s another way.

Renfrewshire Council are encouraging residents to sign up to their new MyAccount service to take advantage of contacting the council online.

Already, more than 3,200 residents have signed up to MyAccount to access the services they want, at a time that suits them.

And to help encourage customers online the council are giving away a brand new tablet each time they reach key customer milestones.

Councillor Mike Holmes, Depute Leader of Renfrewshire Council, said:

“We’re increasing the number of services available online and encouraging people to take advantage of this, if they can.  For council tax, they can set up or change their direct debit, update their address, and apply for a discount all at the touch of a button. By mid-June they’ll also be able to make a new housing benefit claim and apply for council tax reduction too.

Lots more services will be available later in the year so we would encourage people to go online and have a look.  MyAccount is really quick and easy to use and available on a mobile phone, tablet or computer.  All you need to get started is an email address.”

To sign up or find out more about MyAccount go to the council’s website at  www.renfrewshire.gov.uk/MyAccount.

Many local libraries and the adult & community learning service offer free wifi and internet access, plus information on a wide range of local computer-based courses to develop your online skills.  Have a look at our online Digital Directory, pop into your local centre or call 0300 300 1188 (libraries) and 01505 382 863 (adult & community learning) to find out more.